Delivery: proof the van was there

The dispatcher sees the whole fleet on one screen instead of ringing drivers to ask where they are. When a customer calls to ask where their delivery is, the answer takes a second rather than two phone calls.

That sounds minor until you count how many calls a day go on the same question. In fleets of ten to thirty vehicles it is usually the first thing dispatchers notice.

The route history records every stop with a start and end time. If you draw a zone around the customer's address, entries and exits are logged separately, so it is easy to see that the vehicle was there and how long it stayed.

That record is not legal proof in itself, but in practice it closes most disputes before they escalate, simply because both sides are looking at the same data.

Kilometres driven per vehicle and per day are logged automatically, so records are not copied off the odometer or estimated after the fact. The gap between what was recorded and what the vehicle actually drove usually shows up in the first month.

For delivery fleets it is also the quickest way to spot private use of a vehicle, without any special surveillance of people.

Tracking does not plan routes, allocate consignments or scan parcels. If you need route optimisation with time windows, or proof of delivery with a photo and a signature, that is a different kind of software and it is only fair to say so up front.

What you get is a reliable record of movement, the foundation those things can be built on later, if you ever need them.